Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us a message and we'll get back to you soonest:

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User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Use the link below to send us a message and we'll get back to you:

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Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

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Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9 am and 9 pm Eastern Time, Monday to Friday.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

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Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.
Pet health

Health and happiness for pets with coMra®

Non-invasive and safe

Effective

Wide spectrum of applications

Versatile health support
Just as it is used for humans, coMra offers a gentle, non-invasive approach that extends its versatile benefits to your four-legged companions – be they dogs, cats, horses, cattle, birds, and other pets. This innovative technology allows pet owners to provide comprehensive treatments, aiding in addressing various health conditions, ailments, injuries, and promoting recovery.
Catherine Gamboa
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I was hesitant about buying the CoMra Palm at first, but after doing my research, I decided to purchase it with my credit card. Looking back, it has been one of the best purchases I’ve made for my personal health and wellness. I’ve had my CoMra Palm for about a year and a half, and I’ve used it for bruises, insect bites, circulation therapy, colds and flu, and recovery. I’ve also used it when dealing with ear discomfort and while working on my overall wellness, including my prediabetes and high blood pressure. What really amazed me was when I fractured my tibia and tore the meniscus in my knee. I used my CoMra Palm regularly—sometimes almost every hour after speaking with Garrett. I experienced significant relief from the pain and discomfort, and I continued using it throughout my recovery. I feel that it played an important part in my recovery, which has been amazing to me. Even my husband, who was very skeptical, decided to try it for his lower back pain around his L3, L4, and L5 areas. He noticed that the pain was less intense the next day, and within two days he said it was gone. For me, consistent use has made a huge difference in how I feel. I believe that giving your body time and regular treatments can support your wellness and recovery. My experience with the CoMra Palm has been truly positive, and I’m grateful I decided to give it a try. Thanks CoMra palm and Garrett.
coMra's user-friendly nature and well designed interface ensure ease of use, empowering you to cater directly to your beloved animal's specific needs.
Accessible and affordable, coMra becomes a valuable tool in your hands, supporting your pet's well-being and vitality right from the comfort of home. Whether aiding in healing, boosting overall health, or nurturing their vitality, coMra stands as a trusted partner for pet parents seeking to provide comprehensive care for their beloved companions, regardless of their size, species, or unique needs.

From Hospice to Recovery: How coMra Therapy Is Helping Animals Heal Naturally | Heather Hager

In this episode of the Voice of coMra series, mobile bio-wellness practitioner Heather Hager shares her decade-long experience using coMra therapy to support the health and recovery of animals. She discusses how the non-invasive, multi-modal nature of coMra therapy effectively treats conditions such as arthritis, inflammation, skin issues, and mobility challenges in pets. Through compelling real-life stories, including hospice cases, Heather highlights why coMra has become the foundational tool in her holistic practice.

coMra testimonials: coMra as a proactive approach to personal health care, Patricia Haman, USA

Patricia Haman, a transformational facilitator and life coach, shares her personal experience using coMra therapy to proactively manage her health. She discusses how she utilizes her coMra Delta device to recover from injuries, including a sprained ankle and a previous knee injury, as well as for general immune support and sinus health. Haman emphasizes the importance of taking personal responsibility for one's own healing journey through the use of coMra technology.

Working with Horses and How to Treat Horse Injuries with coMra therapy

In this presentation, Georg Beining shares his journey of using coMra therapy to support the health and recovery of horses. He details his experiences treating various conditions, including deep wounds and exercise-induced pulmonary hemorrhaging, while highlighting the importance of understanding animal psychology and building trust. The session provides insights into adapting coMra protocols for equine care and the positive results observed in both performance and healing.

Hershey suddenly lost control of her back legs. But this wasn’t the end of her story. ❤️🐾

This video shares the inspiring recovery story of Hershey, a dog who regained mobility after suffering from Fibrocartilaginous Embolism (FCE). It highlights how her owner utilized the coMra Delta device as a supportive tool during the rehabilitation process.

Enjoy 24/7 home care convenience, offering immediate application of coMra for your pet’s health needs whenever necessary.
Harness the simplicity of coMra’s user-friendly design, making it easy for pet owners to provide effective care for their beloved animals at home.
Experience effective healing for your pets with coMra, promoting their well-being and recovery with gentle and yet comprehensive treatments.
Save significantly on healthcare costs for your pets by utilising coMra’s affordable holistic approach to their well-being.

Explore the core principles coMra is based on

FAQs on Pet Health

Question:

Can I use the same coMra device for my family and my pets?
Answer:

Yes – there is no separate animal device; the veterinary guides use the same coMra devices as the human protocols, and the frequencies serve the same purposes as in the human protocols. Only the treatment points and durations change with species and size. For hygiene, cover the treatment head with cling wrap when treating wounds, infections or dusty coats.

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Question:

Can coMra therapy be used on horses?
Answer:

Yes – a dedicated Cow & Horse user guide adapts every protocol to large-animal anatomy and adds equine-specific ones: hoof protocols for laminitis, frog rot, pododermatitis and shoeing injuries, plus colic and pastern injuries. The veterinary guide's vitality routine (Universal 4) covers training for competition, recuperation and muscle tone, alongside protocols for wounds, joints, tendons and muscle sprains. Horses' dusty coats call for one adaptation – wrap the treatment head in cling film; the fur itself stays on, as it conducts the radiances.

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Question:

Is coMra treatment different for cats and dogs?
Answer:

The treatment points, frequencies and course structure are the same – only the time per point differs, with cats receiving shorter durations because of their smaller bodies (typically half a minute per point where a dog gets one minute). Small dogs such as pugs and chihuahuas follow the cat timings, as do rabbits and hares. Both species are covered in a single Cat & Dog veterinary user guide.

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Question:

Can coMra therapy be used on my pet's wounds and injuries?
Answer:

Yes – cuts, abrasions, bruises, insect bites, minor burns, open wounds and post-surgery sutures are all covered by the Surgery 1 protocol: the affected area is scanned twice daily until it improves, alongside the Universal 3 routine, which supports overall healing through the blood supply. Fur around the wound stays on – it conducts the radiances – and the treatment head is covered with cling wrap over broken skin for hygiene. Bone fractures have their own protocol, applied twice daily until full recovery through an opening cut in the cast directly over the fracture.

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Question:

How long does a coMra session last for a pet?
Answer:

Sessions are short and scale with body size: a head protocol for a cat or dog takes about 4.5–6 minutes, a single joint about 5 minutes, and the full vitality routine 17–19 minutes (34 minutes for a horse or cow). The device simply rests on the coat point by point, and most courses run once daily, every second day, with a one-month rest between courses. If an animal becomes restless – usually near the ears, where it can sense the ultrasound – switch the ultrasound off for those points and reintroduce it once the animal is accustomed.

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See all Pet Health FAQs →