For a detailed agreement regarding purchasing and payment, please refer to our Terms & Conditions. The following is a simplified and practical overview of the main points.

Ordering Process

When you complete the ordering process in our online store, you will be presented with various payment options. Full payment is required before we dispatch your device. Please note that we do not offer financing, leasing, renting, or installment options for direct purchases. However, you may find such options available through local distributors of coMra devices in your country, if applicable.

Payment Processing

We primarily use PayPal for payment processing. This service allows a variety of payment methods. Importantly, for credit and debit card transactions, you do not need to have a PayPal account. If prompted about a PayPal account login or creating an account during the process, please note that this is optional and can be bypassed.

Pricing

All our prices are listed in US dollars. If you are paying with a credit or debit card, the amount will automatically be converted from your card's currency to US dollars by your bank. PayPal may offer the option to pay in your local currency at a specified conversion rate. While this might seem convenient, it is entirely optional. Often, paying directly in US dollars can result in a lower final charge on your card in your local currency due to differing conversion rates.

Taxes

The final amounts payable are displayed before you enter your card information. For orders shipped to Europe, VAT is included in every purchase. For other countries where an importation process is involved, you may be required to pay customs duties and taxes. If you would like to understand more about the potential charges in your location, please contact us at sales@comra-therapy.com for our insights based on experience.