At Radiant Life Technologies, we take pride in the quality and durability of our devices. Each coMra device is designed to provide reliable service for years, and our warranty ensures you receive the support you need to get the most out of your investment.

Registering Your Device

To activate your warranty and enjoy full coverage, we encourage you to register your device within 90 days of purchase. Registration is quick and easy – simply complete the form with your details and the device’s serial number. Whether purchased from our webshop, a retailer, or another outlet, registering ensures seamless support and peace of mind.

Warranty Coverage

We provide an 18-month warranty from the date of purchase, covering defects in design, materials, and workmanship. This warranty is non-transferable and applies only to the original purchaser. Please note, the warranty does not cover damage resulting from misuse, neglect, or failure to follow the instructions provided in the user guide.

Servicing Your Device

If your device malfunctions within the warranty period, we are here to help. Our global network of service centers ensures that your device can be repaired or replaced as needed. To initiate a service request, contact us at support@comra-therapy.com.

We will provide detailed guidance on packaging your device and shipping it to the appropriate service center. Please note that all shipping costs for warranty servicing are borne by the customer. Once received, your device will undergo a thorough inspection, and depending on the issue, it will either be fully repaired or replaced.

Service After Warranty

Our devices are built to last, with many customers enjoying over a decade of use. If your device requires servicing after the warranty period, we continue to offer support at a minimal service charge. Regular maintenance helps extend the life of your device and ensures you continue to experience its full benefits.

For questions or assistance, please contact us at support@comra-therapy.com.