Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us a message and we'll get back to you soonest:

Send us a message

User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Use the link below to send us a message and we'll get back to you:

Send us a message

Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

calendly.com/comra-support-team

Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9 am and 9 pm Eastern Time, Monday to Friday.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

Chat with customer services now!
CONTACT US

Get in touch with us

Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.

Managing Pet Sinus Issues at Home

Many pet owners are unaware that coMra therapy can be effectively applied to animals. In this video, a pet owner shares their experience treating Henry, a stray cat from Cape Town who has struggled with persistent sinus and nasal problems for over a year. Despite numerous courses of antibiotics, Henry’s condition remained unresolved, providing only temporary relief.

The Benefits of Home Treatment

Treating cats can be challenging, especially when they are outdoor pets that are difficult to transport to a veterinary clinic. By using coMra therapy while the cat is sleeping and relaxed, the owner has found a way to manage the condition at home. While the treatment is ongoing, it has provided Henry with significant comfort and given the owner a practical tool to support their pet’s well-being.