Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us a message and we'll get back to you soonest:

Send us a message

User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Use the link below to send us a message and we'll get back to you:

Send us a message

Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

calendly.com/comra-support-team

Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9 am and 9 pm Eastern Time, Monday to Friday.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

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CONTACT US

Get in touch with us

Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.

Choosing Between coMra Pro and coMra Palm

When deciding between the coMra Pro and the coMra Palm, it is helpful to understand the components of coMra therapy. The full spectrum of the coMra therapy effect is comprised of four components: infrared laser, colour light, magnetism, and ultrasound.

The Role of Ultrasound

The coMra Pro device includes all four of these components. In contrast, the coMra Palm does not include ultrasound. The specific role of ultrasound within the coMra therapy spectrum is to provide a coherent mechanical vibration that stimulates cellular metabolism and exchange. By doing so, it effectively accelerates the healing process.

While the coMra Palm still delivers the powerful coMra effect, the absence of ultrasound means that the healing process is slower. Consequently, users of the coMra Palm may need to dedicate more time to their treatment sessions to achieve the same desired results as those using the coMra Pro.