FEATURED ARTICLE

The Problem of Pain

Chronic pain affects over 1.5 billion people globally, with traditional medications often causing significant side effects. coMra therapy presents a safer alternative by combining laser therapy with magnetism, ultrasound, and…

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The Problem of Pain
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Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us an email and we'll get back to you soonest:

info@comra-therapy.com

User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Click through on the link below, send us an email and we'll get back to you:

support@comra-therapy.com

Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

calendly.com/comra-support-team

Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9:00–5:00 EST.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

Chat with customer services now!
CONTACT US

Get in touch with us

Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.

Charging Your coMra Pro Battery

This section provides instructions on how to properly charge your coMra Pro device to ensure optimal battery longevity and performance.

Charging Methods

The coMra Pro can be charged via any powered USB port. You may use the provided charging cable to connect the device to a laptop, desktop computer, or any other standard USB power source. Alternatively, you may use a suitable mains power supply adapter.

To begin charging, insert the charging cable into the port located at the bottom of the coMra Pro device. Once connected, a red indicator light will illuminate, signaling that the battery is actively charging.

Charging Time and Battery Life

When you first receive your coMra Pro, it will take approximately 5 to 6 hours to reach a full charge. A fully charged battery provides approximately 20 hours of continuous use. Once the device has reached its full capacity, the red indicator light will turn off automatically.

Best Practices for Battery Maintenance

To maintain the health and longevity of your battery, it is important to avoid letting the charge deplete entirely. While the coMra Pro offers an extensive 20 hours of continuous use, we advise against waiting until the battery indicator reaches its lowest level before recharging.

Allowing the battery to drain completely can cause the battery life to degrade over time. For the best results, we recommend recharging the device after only one or two indicator lights have gone down. By maintaining a consistent charge, you will ensure a longer overall lifespan for your battery.

In the next section, we will guide you through the process of downloading your coMra User Guide.