FEATURED ARTICLE

The Problem of Pain

Chronic pain affects over 1.5 billion people globally, with traditional medications often causing significant side effects. coMra therapy presents a safer alternative by combining laser therapy with magnetism, ultrasound, and…

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The Problem of Pain
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Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us an email and we'll get back to you soonest:

info@comra-therapy.com

User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Click through on the link below, send us an email and we'll get back to you:

support@comra-therapy.com

Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

calendly.com/comra-support-team

Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9:00–5:00 EST.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

Chat with customer services now!
CONTACT US

Get in touch with us

Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.

Understanding the coMra Pro Layout

In this section, we will walk through the physical layout of the coMra Pro to ensure you are familiar with the various components, their functions, and their correct terminology.

The Terminal Back

Starting with the back of the device, we identify the primary control interface. The back of the terminal houses the following features: * Frequency Select Buttons: Used to adjust the frequency settings for your treatment. * Time Select Buttons: Used to set the duration of your coMra therapy session. * Start/Stop Button: The primary control for initiating or pausing the device. * Function Button: Used to navigate through the device's operational modes. * USB Charging Port: Located at the bottom of the unit, this port is used to charge the device.

The Terminal Face

When you turn the device over, you are looking at the "face" of the terminal, which contains the core technology used to deliver coMra therapy: * Infrared Laser: Located in the center of the face, this is the primary laser emitter. * Ultrasound Transducers: These are the green circles positioned around the central laser. * Sequence Coloured LEDs: Arranged around the face, these LEDs provide the light therapy component of the device. * Magnetic Fields: Positioned around the perimeter of the face, these provide the magnetic field therapy.

Additionally, the battery charge level indicator lights are located at the bottom of the face, situated next to the power switch.

In the next section, we will guide you through the process of charging the battery for your coMra Pro.