FEATURED ARTICLE

The Problem of Pain

Chronic pain affects over 1.5 billion people globally, with traditional medications often causing significant side effects. coMra therapy presents a safer alternative by combining laser therapy with magnetism, ultrasound, and…

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The Problem of Pain
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Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us an email and we'll get back to you soonest:

info@comra-therapy.com

User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Click through on the link below, send us an email and we'll get back to you:

support@comra-therapy.com

Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

calendly.com/comra-support-team

Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9:00–5:00 EST.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

Chat with customer services now!
CONTACT US

Get in touch with us

Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.

Verifying Your coMra Palm Device

New users of the coMra Palm often inquire about how to verify that their device is functioning correctly. It is important to note that the infrared laser light emitted by the device is not visible to the naked eye. For safety reasons, it is strongly advised that you never look directly into the laser aperture.

How to Safely Observe Infrared Light

While the infrared light is invisible to human vision, it is possible to detect it using digital imaging equipment. However, users should be aware that most modern mobile phone cameras and DSLR cameras are equipped with infrared filters designed to block this spectrum. While these devices may capture a very subtle trace of the light, they often fail to show the true intensity of the output.

For the most accurate verification, it is recommended to use a standard laptop or computer webcam. These cameras are generally more sensitive to the infrared spectrum and will allow you to see the device’s output in its full beauty and strength.

We hope this helps you confirm the functionality of your device so you can continue to enjoy the benefits of your coMra Palm with confidence.