Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us a message and we'll get back to you soonest:

Send us a message

User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Use the link below to send us a message and we'll get back to you:

Send us a message

Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

calendly.com/comra-support-team

Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9 am and 9 pm Eastern Time, Monday to Friday.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

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CONTACT US

Get in touch with us

Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.

Managing Acute Burns with coMra Therapy

In this account, a resident living off-grid describes a serious accident involving a severe burn to the arm after falling onto a hot wood stove. Recognizing the urgency of the situation, they immediately applied coMra therapy to the affected area. By utilizing the laser continuously for nearly 40 minutes, they were able to significantly mitigate the pain and address the injury. The experience reinforces the importance of applying coMra therapy as soon as possible after a burn occurs, as early intervention yields the greatest results in supporting the body's healing capacity.