Name: 905nm Medical Set (3rd Gen.) – coMra therapy
Price: 2250 USD
Availability: InStock

Hand Device

Laser Class: IIa

Software Version: 3.0

Power

Input: 5V --- 500 mA
High Power USB Port Compatible

Powerbank

Input: 5V --- 1000 mA
Output (x2): 5V --- 1000 mA (total)
Capacity: 4000 mAh (polymer battery)
Run time (constant): 27 hrs. (approx.)
Size: 117 x 67 x 9 mm
Weight: 95.5 g

Electrical & operating requirements

Line voltage: 100V to 240V
Frequency: 50 Hz to 60 Hz
Operating Temperature: -5° to 50° C

Size and weight

Size: 151.5 x 51.5 x 34.5 mm
Cable length: 195 cm
Weight: 80 g

coMra User Guide

Use our Web App or download the PDF or get the App for iOS or Android: Resources Section

Medical Terminal

Size and weight

Size: 91 x 61 x 38 mm
Weight: 53 g

Infrared laser

Wavelength: 905 nm
Optical Power: 10 mW (max)

Light Emitting Diodes

Wavelength
Red: 650 nm
Indigo Violet: 420 nm
Yellow/Green: 570 nm
Intensity
Red: 300 mcd
Indigo Violet: 240 mcd
Yellow/Green: 240 mcd

Ultrasound (plastic end cups)

Frequency: 40 kHz
Sound pressure: 0 dB at contact, -30 dB at 30 cm (max)

Magnetic Field

Strength: 100 mT (max)

For a detailed agreement regarding purchasing and payment, please refer to our Terms & Conditions. The following is a simplified and practical overview of the main points.

Ordering Process

When you complete the ordering process in our online store, you will be presented with various payment options. Full payment is required before we dispatch your device. Please note that we do not offer financing, leasing, renting, or installment options for direct purchases. However, you may find such options available through local distributors of coMra devices in your country, if applicable.

Payment Processing

We primarily use PayPal for payment processing. This service allows a variety of payment methods. Importantly, for credit and debit card transactions, you do not need to have a PayPal account. If prompted about a PayPal account login or creating an account during the process, please note that this is optional and can be bypassed.

Pricing

All our prices are listed in US dollars. If you are paying with a credit or debit card, the amount will automatically be converted from your card's currency to US dollars by your bank. PayPal may offer the option to pay in your local currency at a specified conversion rate. While this might seem convenient, it is entirely optional. Often, paying directly in US dollars can result in a lower final charge on your card in your local currency due to differing conversion rates.

Taxes

The final amounts payable are displayed before you enter your card information. For orders shipped to Europe, VAT is included in every purchase. For other countries where an importation process is involved, you may be required to pay customs duties and taxes. If you would like to understand more about the potential charges in your location, please contact us at sales@comra-therapy.com for our insights based on experience.

Please bear in mind that shipping conditions, like many other aspects, are regulated by our Terms & Conditions. However, there are some practical aspects that you should consider when ordering.

Estimated Delivery Time

Delivery to most countries takes approximately 7 working days for Express shipping and up to 21 working days for Standard shipping. However, in some regions, such as the US & Europe, Standard delivery is often quicker than this. This means you can, most of the time, opt for Standard delivery instead of Express.

On the other hand, in some countries, due to local regulations, delivery with Express shipping may result in longer waiting times when orders go through local authorities. Therefore, it is recommended to use Standard shipping when ordering to these countries.

We advise against ordering to temporary locations, such as holiday destinations or places where you plan to relocate soon.

Tracking and Signature

We will provide you with a tracking number so that you can monitor your parcel's journey. However, depending on the destination, tracking information may not be available immediately. We will supply it as soon as we have it. Normally, we require a signature upon receiving the package.

Packaging and Damage

coMra devices are securely packed in their standard packaging and additionally protected with bubble wrap. We send your order with reliable, safe services and rarely receive reports of damage. However, as a precaution, please inspect your device for any damage upon receipt. If you notice any issues, take photos and videos of the potential damage and report it to sales@comra-therapy.com.

Redirecting Packages

Most of the time, you can redirect the package if needed, but this is not something we can do on our end. Once we have dispatched the parcel, it is considered your property. We can assist by providing the contact details of the delivery service provider, so you can request redirection directly with them.

Taxes and Regulatory Documents

Tax and regulatory requirements vary by country. For many locations, delivery comes from international warehouses, so an importation process may be involved. It's best if you are familiar with the process of international orders for your location.

Asking for Support

If you have any doubts, please ask us before placing your order. We have extensive experience and are open to answering your questions. We are willing to support you, but ultimately, you bear responsibility for any local processing and documentation.

Please note that our policies on returns, like many other aspects, are guided by our Terms & Conditions. Below you will find more detailed and practical information presented in simple terms.

Money-Back Guarantee

We do not offer a money-back guarantee. The reason for this policy is that effects of coMra therapy are cumulative and tend to become more pronounced over time. Initial results, depending on the condition, may be observed relatively quickly, but most chronic conditions require systematic efforts over several months to achieve stable improvement.

For those interested in trying coMra therapy before making a significant investment into coMra Pro, we recommend the coMra Palm. Despite its small size and simpler technology, it is quite powerful and can help you determine if coMra therapy works for you.

Returns Policy

We accept returns only if the device is non-functional upon receipt. In such cases, we will either replace the device with a working one or offer free servicing, if possible.

In rare instances where a device is returned unopened due to accidental purchase or a similarly complex situation, we will impose a restocking fee. This fee varies depending on the location and the type of device.

Refunds

Refunds are only possible before shipping arrangements are made. This applies in scenarios where you've made an error with the quantity or duplicated your order. Please report such mistakes as soon as possible for us to process any necessary refunds.

Confirmation and Corrections

Upon placing an order, you will receive an email confirmation detailing the amounts, quantities, order number, shipping details, and other important information. We strongly recommend reviewing this information carefully to ensure accuracy. If you find any discrepancies or errors, please contact us immediately, as they could lead to significant issues in terms of shipping or other processes.

Please be aware that our warranty policy is governed by our Terms & Conditions. The following is a more detailed and straightforward presentation of our warranty information.

Registering Your Device

To ensure full warranty coverage, we highly recommend registering your device upon receipt. Whether you purchased your device through our official webshop, another online outlet, or a retail shop, registering it is a crucial step in activating your warranty.

Warranty Coverage

Radiant Life Technologies provides a guarantee that our products will be free from defects in design, materials, and workmanship at the time of the original purchase by a consumer and for a subsequent period of 18 months. It is important to note that this guarantee does not extend to damages or defects resulting from misuse, neglect, or failure to follow the instructions in the product's user guide.

Servicing Your Device

In the unlikely event of device failure or malfunction, we have several service centers across the globe. Depending on your location, the device may need to be sent either locally or internationally for servicing. Please contact us at support@comra-therapy.com for assistance and guidance.

We will provide you with detailed instructions on how to properly package and prepare your device for shipment, including the address of the service center. Once your device is at our service center, it will undergo a thorough inspection and will be either fully repaired or replaced, depending on the specific circumstances.

Service After Warranty

We pride ourselves on the longevity of our devices, with many customers using them for over a decade. Even beyond the warranty period, we are committed to helping you service your device. While there is a small service charge for post-warranty servicing, this fee is minimal compared to the cost of the device. Opting for servicing after the warranty period can significantly extend the life of your device and ensure you get the maximum value from your purchase.