Customer services

Our customer services team are seasoned practitioners of coMra therapy with over a decade of experience.

If you're considering a coMra device – but have questions not covered in our extensive Resources and FAQ pages – please send us a message and we'll get back to you soonest:

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User support

If you already own a coMra device and need help with your device, with your treatments – or with any technical issues – please reach out to us here.

Use the link below to send us a message and we'll get back to you:

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Schedule a call

If you'd rather speak with one of our experienced customer service team members, you can schedule a call with us instead.

Please click through on the Calendly link below and one of our customer service team will get back to you:

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Chat with us

Alternatively, our customer service team are on hand to answer your queries between 9 am and 9 pm Eastern Time, Monday to Friday.

Please click through on the link below, or simply click the floating Chat icon on the bottom right of the screen.

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Have a question or need help? Send us a message and we'll get back to you as soon as possible.

WARRANTY

Register your coMra device!

If you recently purchased one of our coMra devices, welcome to the family! Please fill out the registration form below to activate your warranty.

How do I find my serial number? Found on the sticker on the back of your original product box.

Addressing Post-Cancer Recovery

Recovery after cancer treatment, particularly following surgery and radiation, often involves complex challenges such as scar tissue management, nerve damage, lymph node complications, and tissue necrosis. The coMra therapy approach to these conditions is rooted in a simple, three-tiered strategy: local, regional, and systemic support.

Local Treatment for Scars and Wounds

For surgical cuts and traumatic wounds, the treatment should focus on scanning the surface of the cut, including a 3 cm margin around the edges. For scar tissue, the device should be set to the variable frequency setting for 5 to 10 minutes. If the scar is located over the heart area, a 5 Hz frequency is recommended.

If the surgery was extensive and involved deeper muscle tissue or lymph nodes, the treatment should be expanded. In these cases, scanning at 50 Hz is recommended to reach deeper tissues and support the lymphatic system effectively.

Systemic Support for Long-Term Healing

Beyond local treatment, systemic support is essential for replenishing the body's resources. coMra therapy is not merely for acute injury; it is a powerful tool for preventative health. For those recovering from cancer, a prophylactic approach over several years is highly beneficial.

Protocols such as Immunology 1 provide comprehensive support for the body's key systems. For general restoration, Universal 1 is recommended as a foundational protocol. A typical course involves daily treatment for 21 days, followed by a one-week break, gradually extending the breaks between courses over the following years. This consistent, long-term application helps address lingering local issues – such as nerve damage or muscle recovery – while simultaneously boosting overall immunity and preventing future complications.